COMO Castello Del Nero, Tuscany
FREQUENTLY ASKED QUESTIONS
Begin your COMO Festive journey with minimum spend of SGD200 in a single receipt at any participating COMO Group establishment.
Continue shopping and dining across COMO’s Dining, Wellness, Fashion, and Kids categories between 26 November and 31 December 2025 to accumulate a total spend of SGD3,000 or more and redeem a festive gift, while stocks last.
Purchases that are refunded, partially refunded, or cancelled during the campaign period will not qualify for redemption.
Choose from a selection of gifts, from design collectibles and wellness experiences to dining vouchers. The gifts will be refreshed weekly on the following dates:
- 1 December, 12 am
- 9 December, 12 am
- 16 December, 12 am
- 23 December, 12 am
There will be a total of 70 gifts released, available on a first-come, first-served basis while stocks last.
Redemption details and collection locations will be shared via email upon qualification.
The email will include a unique redemption link and collection instructions.
All gifts must be collected by 31 January 2026.
The campaign is open to all customers who meet the spend criteria. Comoclubbers, however, will receive double entries into the Grand Prize draw.
Yes, the campaign is open to all customers.
Simply enrol via the campaign page to participate.
Please note that all gifts must be redeemed in person in Singapore.
The grand prize is a six-night COMO Maldives Unwind Experience for two, with stays at COMO Cocoa Island and COMO Maalifushi. The experience includes:
- 6-night Maldivian Unwind Experience at COMO Cocoa Island and COMO Maalifushi
- Daily breakfast and dinner
- Daily COMO Shambhala 75-minute treatments for two (three sessions per resort)
- Signature experiences (e.g., Luminous UV night snorkelling, Castaway Picnic)
- Seaplane transfers between resorts and to Velana International Airport
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International flights are not included.
Every SGD200 accumulated earns one entry into the draw. Comoclubbers enjoy double entries.
Yes, you may combine qualifying receipts across multiple purchases and visits during the campaign period. Ensure that the same email address is provided to our staff at every transaction, so your purchases can be accurately tracked and counted toward your festive rewards.
Yes, purchases from participating restaurants, boutiques and e-commerce stores all qualify.
However, for e-commerce transactions, redemption eligibility will only be confirmed after purchase has been fulfilled and not refunded.
Each registered email address is entitled to one COMO Festive gift redemption.
All qualifying purchases must be made between 26 November and 31 December 2025.
No. All accumulated spend must be linked to the same registered email address. Spend cannot be combined across different email accounts or customers.
The voucher is valid for dine-in at Candlenut, Cedric Grolet Singapore, COMO Cuisine, COTE Korean Steakhouse, Culina Bistro, Glow, Ippoh Tempura Bar by Ginza Ippoh, Pangium, The Dempsey Cookhouse and Bar, The Pantry, and Torno Subito Singapore, and for retail at Culina Market and SuperNature.
No. Only completed purchases are valid for redemption. For e-commerce transactions, redemption eligibility will only be confirmed after purchase has been fulfilled and not refunded. Any redemption found to be linked to refunded or cancelled purchases will be void, even if a confirmation email has been issued.
Gift collection begins on 1 December 2025 and must be collected by 31 January 2026.
Uncollected gifts after 31 January 2026 will be forfeited.
In the event of technical errors, duplicate submissions, or purchase discrepancies, COMO Group reserves the right to review and verify eligibility. Any invalid or duplicate entries may be rejected or voided at COMO Group’s discretion.
Every SGD200 accumulated during the campaign earns one entry into the lucky draw. The draw will be conducted on 6 January 2026, and the winner will be notified by 9 January 2026. The winner must respond within 14 days of notification. Should there be no response, COMO Group reserves the right to select another winner. COMO Group may amend, substitute or withdraw the campaign or prize in the event of unforeseen circumstances.
